Shipping policy
At Bainbridge Pickleball, we strive to deliver premium pickleball apparel quickly and efficiently. Below are the details of our shipping process:
Processing Time
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Options & Delivery Estimates
We offer several shipping options to best suit your needs:
- Standard Shipping (5-7 business days) – Free on orders over $75
- Expedited Shipping (2-3 business days) – Rates calculated at checkout
- Express Shipping (1-2 business days) – Rates calculated at checkout
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your shipment using the link provided.
Lost or Delayed Shipments
- If your order is significantly delayed or lost, please contact our support team at bainbridge@bainbridgepickleball.com
- Bainbridge Pickleball is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
Shipping Address Changes
- Please double-check your shipping address before placing an order.
- If you need to make a change, contact us as soon as possible.
For any shipping-related questions, reach out to bainbridge@bainbridgepickleball.com